Here you can read information about Cookies and our use of it on the web shop.

Cookie policy
What are cookies?

A cookie is a small text file that is stored in your browser to be able to recognise your computer with any subsequent returning visits to the website. Cookies are automatically renewed after each visit and have a life span that can vary from 1 day to 10 years. No personal information is stored in our cookies and they cannot contain any viruses.

Are cookies secure?

Yes. The information stored in cookies is safe and anonymous. They do not contain any information which could personally identify you and your account security is never compromised. You can find more information about cookies at and

What does Masai use cookies for? (Cookies used on the web shop)

Masai uses cookies to ensure that we provide the best possible standard of service to our online customers. Cookies help us to analyse the frequency of our webpage views and the general navigation. Please note that some of these cookies are transmitted from our server to your system. In most cases these cookies are so called "Session -Cookies". Session cookies are deleted automatically from your hard-disk after your visit of our shops. Other cookies remain on your computer and allow us to recognize your computer during your next visit (so-called ‘persistent’ cookies). These cookies allow us to welcome you with your username and spare you retyping of your password and filling out forms with your data for subsequent orders.

To measure traffic and optimise user-friendliness on the site, we use cookies from Google Analytics, Hotjar, Salesforce Commerce Cloud, and Sitecampaign. You can deselect cookies from Google Analytics here: Google Tools.

For advertising, we use cookies from Google, Facebook, DoubleClick and Bing.

As part of our privacy and security policy, we require your consent to use them. We currently have an “implied consent” policy in place. This means that we will assume by your continued use of our website, you are happy for us to use cookies unless you take certain steps to opt out of using the same.

See a complete list of cookies used on the site here.

Can I disable cookies?

You have the ability to accept or decline cookies or be notified each time a cookie is about to be used by modifying the settings in your browser. The majority of browsers will allow the user to alter the settings used for cookies. The help menu on your browser will have further details.

Please remember that turning cookies off will restrict your access to our website. If you have your browser set to disable all cookies, then you may not be able to access parts of the Masai website. If your browser is set to prompt you when cookies are being used, you will have to answer ‘yes’ when prompted to gain full access.

Your consent

By submitting your information you consent to the use of that information as set out in this Policy. If we change our Privacy Policy we will post the changes on this page, and may place notices on other pages of the web shop, so that you may be aware of the information we collect and how we use it at all times. Continued use of the service will signify that you agree to any such changes.


This is version 1.0 of our Cookie policy dated the 24.10.2019