QUESTIONS & ANSWERS

• When will I receive my order?
  We pack and dispatch your order as quickly as possible – usually on the same day or the day after your purchase. Delivery typically takes 3–5 business days.
• How do I return an item – and is it free?
  Returning is easy – and free of charge. You’ll find a pre-paid return label and a return form inside your parcel. Simply fill in the form, attach the label to the parcel, and drop it off at your local return point.
  Read our return policy here.
• What if I change my mind?
  That’s absolutely fine. You have 14 days to return any item you’re not completely happy with. Just make sure to send it back within that period, using the return form and label provided. Read our return policy here.